Virtual Tour: Hurricane Electric's Fremont 1 Colocation Facility

Also see: Fremont 2 and San Jose

	Building Entrance Our 45,000 square foot Fremont 1 Colocation Facility is located in the heart of Silicon Valley, with easy access from two major freeways (880, 680). Three international airports (SJC, OAK, and SFO) are a short distance away. Our Fremont 2 Colocation Facility is located 1.5 miles south. Ample free parking is always available at our Fremont data centers, adjacent to the building entrance.
	Front Desk Check-In Our front desk staff grants entry to the data center only for authorized personnel; each person must bring a government-issued photo ID for each visit. A new photo is taken each time someone visits.
	Security and Cameras Our custom digital security camera system monitors all entries, hallways, lobby and colocation cabinet areas in our data centers.
	Access Control Entry to any door to enter the colocation areas requires an access card key, carried only by our staff.
	Overhead View The Fremont 1 Data Center includes 12 rows of 84 cabinets each (1,008 total).
	Raised Floors Raised floors allow for distribution of both cold air and power cables throughout the data center.
	Cabinet Locks Both front and back doors of every cabinet have secure locks, preventing unauthorized access. When a customer checks in, our staff escorts the visitor to their cabinet(s) and opens the customer's cabinets, as requested.
	Cabinet Interior Each cabinet allows for equipment up to 19 inches wide, 28 inches deep, and 74 inches high (42U). (Deeper cabinets are available at our Fremont 2 colocation facility.)
	Airflow: Floor Vent Forced cool air enters each cabinet through an oversized floor vent, flowing upward through the cabinet.
	Airflow: Exhaust Fan Warm air is removed with an exhaust fan at the top of each cabinet. The fan exhausts 550CFM (Cubic Feet per Minute). Also at the top of the cabinet, two cable-access openings are provided for copper and fiber optic cables.
	Power Strip Each cabinet includes a 12-outlet vertical power strip, to preserve the full 42U vertical rack space available in each cabinet. Customers may install horizontal power strips, or power management devices that can be remotely accessed over IP.
	Cabling: Ladders, Raceways, Conduits Fiber optic and copper cables are placed on raised ladders and conduits above each row of cabinets.
	Free Cross-Connects Cross-connect cables link each customer to Hurricane Electric or other transit providers and carriers, or to other customers.
	Telecom Room: IP Transit and Carriers Our Telecommunications Room includes access and equipment from many different carriers, as well as some of our core routers, connecting to other facilities and transit options. Roof access is available for customers needing antennas.
	Air Conditioning Distributed throughout the data center, redundant industrial HVAC units (air conditioners) environmentally control the air temperature and relative humidity in the Colocation Facility. Cold air flows under the raised floors, before being forced into cabinets through oversized floor vents.
	Power Conditioning and Power Distribution Units Clean, conditioned power is delivered through Power Distribution Units (at least one for each row of cabinets). Each cabinet is individually breakered, so even if one customer has a power issue, other cabinets should not be affected.
	Uninterruptible Power Supplies Our PDUs are connected to Uninterruptible Power Supplies, which have enough battery power to keep systems running until our generator starts delivering power. Our systems undergo regular preventative maintenance.
	Backup Generator Our 2-megawatt generator automatically starts when utility power is lost and begins delivering full electric power to our facility within seconds. We have enough fuel on hand for several days of generator operation at full load; we also have contracts with local suppliers to promptly replenish fuel when necessary. We regularly test our generators, which also undergo regular preventive maintenance.
	Seismic Bracing Every cabinet is seismically braced to meet and exceed the Universal Building Code (UBC).
	Tools Available A variety of tools in our Network Operations Center (NOC) are available for our customers.
	Computer Stations and WiFi While visiting our data center, customers can use computer stations in our spacious break room, where we also provide cables to connect your own notebook computer to the internet. Free WiFi access is also provided in some locations in each facility.
	Remote Hands Service Hurricane Electric provides free basic “Remote Hands” service, so customers aren't charged for asking our staff to check a server's status, attach a monitor and keyboard, restart a server, or perform other routine tasks. Our trained technical staff can help you identify, diagnose, and resolve issues. For more complex issues, we offer professional services under contract.
	Colo Carts “Colo Carts” provide convenient access to a keyboard, mouse, and monitor anywhere in the facility. Some customers call them “Crash Carts,” when asking our staff to connect to a non-responsive server, as part of our free basic Remote Hands service. Customers also use the Colo Carts when installing and maintaining equipment.
	Delivery Entrances Each of our Fremont Colocation Facilities has multiple loading docks for larger equipment.
	Transport Carts We provide convenient transport carts, suitable for moving servers and other customer equipment.
	Staffed 24/7/365 Our Fremont colocation facilities and our Network Operations Center (NOC) are staffed 24 hours per day, 7 days per week, 365 days per year. Our skilled staff is always available to assist you, whether in-person during your visit to our facility, or by phone or email.

Also see: Fremont 2 and San Jose